These Terms of Service apply to your use of this website and to plumbing services requested from PrimeFix Plumbing Cerritos CA. By using this website or requesting service, you agree to these terms. If you do not agree, please do not use the website or request service through it.
PrimeFix Plumbing Cerritos CA provides plumbing services in Cerritos, California, and the labelled adjacent-city areas described on this site, including emergency plumbing, residential and commercial plumbing, repairs, drain and sewer services, water heater services, leak detection and repair, pipe repair and replacement, repiping, and fixture and water softener installation and repair. Service descriptions on this site are general information, not a promise that any particular repair method suits a particular home; that is decided after diagnosis.
Service is requested by phone at +1 424-358-2617. When you call, describe the problem, your street and ZIP code, and anything you have already observed, such as a shut-off you have used or water you can see. For a suspected gas leak, leave the property first and call 911 or your gas utility before calling a plumber. PrimeFix is open 24 hours, 7 days a week.
Before work starts, we explain what was found and agree the scope of work with you. Amounts, where they apply, are discussed and agreed before work begins, and permit fees for jobs that require them are itemised by job rather than presented as a single flat total. Payment terms for a job are confirmed with you at the time the scope is agreed.
Certain work in Cerritos requires approvals and permits, including re-pipe and water heater replacement work, handled through the City of Cerritos Permit Hub at permits.cerritos.gov. The 2025 California Plumbing Code applies to permits filed on or after 1 January 2026. In general terms, California plumbing contractors hold a CSLB C-36 licence verifiable at cslb.ca.gov; that general statement is not a claim about any one firm's licence or credentials.
You are responsible for providing reasonable access to the areas where work is to be done, for telling us about known hazards in those areas, and for decisions that only the property owner can make, such as whether to proceed with a repair, a section replacement, or a full replacement. Where a property is shared, such as a condo or townhome, you are responsible for confirming what your association covers before work that touches shared systems begins.
If conditions found on site change the scope of work — for example, a camera inspection that reveals damage beyond the original problem — we will explain the change and agree the revised scope with you before proceeding. You may cancel a request by calling +1 424-358-2617; work already completed up to the point of cancellation remains as agreed at the time.
This website provides general information about plumbing problems and services. It is not a substitute for an on-site diagnosis, and no description on this site promises a particular outcome for a particular home. Nothing on this site should be read as advice about gas, electrical, or structural work beyond the plumbing scope described.
We may update these Terms of Service from time to time to reflect changes in our services or the law. When we do, we will post the new version on this page. Continued use of the website or requests for service after an update constitute acceptance of the updated terms.
These terms are governed by the laws of the State of California. Questions about these terms, or about a service request, can be raised by calling PrimeFix Plumbing Cerritos CA at +1 424-358-2617 or visiting 12847 Towne Center Dr, Cerritos, CA 90703, United States.